Customer Service Representative - State Farm Agent Team Member

Join Our Team!Beth Santillan, an award-winning State Farm Agent, is looking to expand our dedicated team with a Customer Service Representative. If you are customer-focused, detail-oriented, and eager to make a positive impact, we want you!Role OverviewAs a Customer Service Representative, you will create exceptional client experiences that contribute to the growth of our successful agency. Your attention to detail, customer service skills, and proactive problem-solving will make you a vital part of our team.Key Requirements- Ability to obtain Property & Casualty and Life & Health Licenses- Dedicated to customer service- Excellent written, verbal, and auditory communication skills- Detail-oriented and proactive- Self-motivated and customer-focused- Proficient in various computer applications, particularly WindowsResponsibilities- Establish and maintain customer relationships- Provide prompt, accurate, and friendly customer service- Respond to inquiries about insurance availability, coverage, policy changes, claims, and billing- Educate customers about insurance options through a needs-based review processWhat We Offer- 401K (after 1 year)- Paid Time Off (PTO)- Salary & Commission/Bonus- Valuable work experience- Growth potential & advancement opportunities- Agent Aspirant Program for aspiring business owners- Hours Monday-Friday, 8:30 AM – 5:00 PMCompensation$26,000-$29,000 per yearOffice LocationEl Paso, TXAbout Beth Santillan’s AgencyBeth Santillan has been a State Farm Agent since 2010, helping individuals, families, and businesses in El Paso and surrounding areas. Beth and her team are committed to providing the highest level of customer service, ensuring clients are well-prepared for the unexpected. Fluent in English and Spanish, Beth’s team is dedicated to getting more people the coverage they need and deserve.Community Recognition- “Beth’s office genuinely cares about their customers and their needs!”- “Beth’s team has excellent customer service and helped me with my insurance needs.”- “Their support for the El Paso community is amazing. A great place for insurance.”Ready to Apply?If you’re enthusiastic, organized, and ready to support a dynamic team, apply today and become part of Beth Santillan’s State Farm Agency!