State Farm® Insurance Agent Beth Santillan
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Eduardo Villalba Jr
November 27, 2024
"My interaction with Beth Santillan Insurance has been an awesome experience."
"Eduardo, we really appreciate the compliment! Wishing you and your family a wonderful Thanksgiving holiday!"
Philip Lopez
November 26, 2024
"Always a pleasure whether by phone or in person. Staff has always been friendly, helpful and knowledgeable. Today's experience was no different. Liliana was kind , helpful and got back to me right away to answer my questions of which I had many. Thank you Beth Santillan and staff"
"Philip, Happy Thanksgiving! It is always great to hear from you! Thank you for the great review! "
allbrightstars
November 22, 2024
"Excellent customer service"
"I am so glad that we were able to assist you. Thank you so much for the 5* rating. "
Maria Garcia
November 21, 2024
"Astrid was very professional and got right to the point of what I need. One hundred percent recommended!"
"Maria, we are thrilled to hear about your positive experience with us! Providing excellent service and meeting your insurance needs is our top priority. Thank you for recommending us, and we look forward to continuing to assist you with all your insurance needs. Beth Santillan - State Farm Insurance Agent, El Paso, TX"
luis
November 18, 2024
"really feel like a valued customer! i appreciate the way they treat one."
"Thank you for taking the time to leave us a review, Luis!"
Isaac Hernandez
November 11, 2024
"Jess, thank you for always providing quick and friendly service appreciate you"
"Isaac, Thanks for being part of our State Farm Family! I am glad that Jess was able to provide you with great service! "
Ursula McGrue
November 7, 2024
"My husband and I have been with State Farm for years. When my mother was 61 years of age I got an end-of-life policy. She pasted away 10 years later, unexpectedly. The policy covered her cremation, flowers, obituary and our daughter's next day flight (900.00). Paying 51.00 a month was so much better than trying to raise 7,000. Who knew renting a casket was 1,000.00 for the viewing. I could spend that time sharing memories with family and friends. Instead, the embarrassment of asking family and friends for whatever they can spare. The insurance isn't for the dead and it isn't for the living to get rich. Insurance is for the living to keep living without going into debt because someone died. You don't know it but when a parent dies, they leave ALL their bills/debt to the living to pay. Again, thank you State Farm for having that small insurance policy for those of us that aren't trying to get rich but to bury our family with respect."
"Ursula, thank you for trusting our agency over the years and for the 5 ⭐ review. It makes our team so happy when they know their efforts to help our customers is recognized!"
Jackie Duffy
November 6, 2024
"I recently called in my insurance payments. Astrid made it easy and was friendly and professional."
"Jackie, we hope you are having a great week and we thank you so much for recognizing Astrid. I am glad we were able to easily assist you. "
N Carr
November 1, 2024
"Great overall customer service but specially Liliana who helped me with an issue I had!"
"Hello, I am glad that Liliana was able to help you with your issues. She works hard to help with everyday issues and works diligently to help our customers! "
Aileen Ponce
November 1, 2024
"They were great!"
"We appreciate your business. Thank you for choosing Beth Santillan State Farm Agency. "
Alfonso Murguia
October 31, 2024
"This is the best State Farm office in the El Paso! Fast, friendly and they will always look out for your best interest just like they have for me and my family."
"Alfonso, thank you for you kind words We love our State Farm Family of customers! We look forward to working with you and your family for many years to come and to make sure that "life goes right"!"
Bernice Segura
October 29, 2024
"Back to basics and they are thriving! I am please to say that after almost 20 years with them and a couple of not so good interactions recently, I am very happy to deal with Beth's office as they keep giving the best!"
"Bernice, we appreciate your loyalty to State Farm and our agency! 20 years "
Crystal Gutierrez
October 28, 2024
"Always quick to respond and very helpful."
"Crystal, thank you for your business. My team works hard to make sure we are always available help!"
John Rider
October 25, 2024
"Very helpful."
"John, it has been great working with you over the years! I am glad we have been able to help you with any questions you may have. "
Jayvee_dawg vale
October 24, 2024
"State Farm Rep “Jessica” was very helpful and knowledgeable on the information she gave me. She is competent in insurance policy’s & procedures and makes the process easy and understandable. Highly recommend agency!"
"We really appreciate you. Jessica is a great asset to our team and always willing to assist! "
Arlyn Martinez
October 22, 2024
"I love this agency, their customer service is amazing! Especially with my whole family changing to State Farm they were super efficient and helped get our cars covered so easily! Astrid was such an amazing help and kept us updated and answered any of our questions quickly and knowledgeable!"
"Arlyn, thank you for taking time to share your experience with Santillan Insurance & Financial Services. We are so pleased that you and your family chose our agency to help with your insurance needs! Thank you for your trust in us!"
Taylor
October 11, 2024
"Very kind, thoughtful it was able to give me all the information that I needed been with State Farm for several months now coming from Tesla insurance it has been an easy transition, a consistent bill, overall I’m happy with them."
"Taylor, thank you for your review. Tesla's are unique when it comes to handling claims and repairs can take a while, so I am glad you trust us with your insurance we appreciate your business. "
Blanca Flores
October 8, 2024
"Excelente servicio 5 estrellas Diana exelente atención al cliente la recomiendo muy bien"
"Blanca, Thank you so much for your business over the years! It is nice to know what you trust us and thank you for taking the time to share your experience with working with Diana. "
Socorro Roldan
October 8, 2024
"I’m very happy and satisfied with the customer service Jessica gave me . She was very courteous, professional and helped me more than I expected. She answered all my questions and explained to where I understood. Also was patient during our call and showed compassion for the situation I was in . Thank you and highly recommended."
"Socorro, I am glad that Jessica was able to answer all of your questions. I know we insurance can be confusing at times. We are always here to help answer any questions you may have. "
Norma Luna
October 1, 2024
"I highly recommend Beth Santillan from State Farm Insurance. Highly reputable, reliable, and very professional. The affordability is great! A special thank you to Jessica, who made it possible to ascertain any information, and went beyond time spent to answer all my questions."
"Norma, I am so happy to hear that Jessica was able to help answer your questions and we are grateful for the opportunity to work with you. We know that shopping for insurance is never easy and understanding how insurance works can be tricky. We are glad that we were able to meet your expectations on pricing and service! "
Karmin Jurado
September 30, 2024
"Always a great experience! Agents are very professional and efficient!"
"Karmin, we appreciate your trust in our agency. I am glad we were able to assist you and also provide you with a great experience!"
Marcos Martinez
September 30, 2024
"Great friendly service always. Very professional with kudos going to Alfonso and the young ladies that were so patient in dealing with my accident report. Thank you so very much."
"Marcos, thank you for the wonderful review. We appreciate you and the opportunity to help you with your insurance needs. Thank you for being a part of our State Farm family!"
Yessenia Galaviz
September 23, 2024
"Beth is so helpful and amazing. She took her time explaining everything and she was super polite"
"Yessenia, thank you for taking the time to share your experience with our agency. Our team works really hard to make sure that you understand what you are covered for and how we can help! We appreciate the opportunity to work with you! "
Elva Vasquez
September 19, 2024
"Beth and Liliana are so personable. Very quick response time as well. I'm so happy I made the switch!"
"Elva, it has been great working with you and very nice getting to know you as well! We are here to help with any questions you may have. "
Barbara Alvarez
September 16, 2024
"Jess gave great service we loved her personality"
"Barbara, thank you for taking the time to leave a positive review for Jess from our State Farm Insurance Agency team! We're thrilled to hear that you had a great experience. At our agency, we strive to provide exceptional service to our valued clients, and it's wonderful to know that Jess was able to deliver just that. "